My D-Box seat works perfectly. Guardienas of the Galaxy vol. 3 is also recognized as a film. But there are no movements from the seat. Can you help me?
Greats from Germany
Franky
No reaction from the seat (Guardians 3)
Hello Franky,
Thank you for the information. Some of our HEMC clients are reporting an issue with this movie, we are gathering information to correct it. Can you provide your device’s Serial number via direct message?
Best,
Daniel
Hallo Daniel, my Device number is: 198-02-10901
Hello Frank, our software team pushed a new haptic code for Guardians of the Galaxy V3, please test and let me know if this worked for you.
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Hallo Daniel, now it works perfect. Thank you. 
Greats to your software team.
Frank
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